Testimonials

What our clients are saying...

Thank you so much for Great Service. The guy who came out (Glenn) was awesome.

  • Bob S.
  • San Carlos

Thank you again for the fantastic - and very timely - service by Val. I really appreciate having knowledgeable folk willing to go above and beyond the typical work day on my team!

  • CRR
  • San Mateo

Very much appreciate the promptness to our call for help and grateful for Glenn's advise. You may be sure we will call you when we need help in the future, and recommend you to others.

  • Margaret B.
  • Portola Valley

Dear Boudreau Team,
Thank you for everything you have done for us this summer. You have been a life-saver and I can't thank you enough. Have a great rest of the summer...Stay cool ? Because, well, that's what you do. :)

  • Krissie R.
  • Palo Alto

It was very nice of you to provide quick service! Val did a clever diagnosis and found and repaired a blockage. I believe most companies would not miss an opportunity to sell a new water heater. Mine probably will die soon, and you will get my business.
Thanks!

  • Ken S.
  • Redwood City

Thank you for responding to my request this morning. Your technicians were able to confirm the situation with the exhaust and repair the problem. The homeowner felt well-cared for and appreciated the prompt and efficient service.

I wanted to express my gratitude for your timely and professional response!

  • Carol C.
  • Menlo Park

Thank you for the discount on my bill. It was very thoughtful, but I cannot accept it. Years ago, when my late husband and I were barely getting by, your father (John A. Boudreau) did a repair on our kitchen sink. He must have sensed it, as we didn't say anything. He didn't charge us. I will never forget it.
So again, thank you!

  • P. D.
  • Redwood City

I just wanted to reach out to tell you about Glenn's excellent customer service while he recently replaced our water heater. He was professional, responsive, on time, communicative and showed tremendous follow-through. I cannot tell you how much these traditional qualities of customer service are appreciated. Our experience with Glenn ensured we will come back to Boudreau for our plumbing and heating needs.

  • Jennifer R.
  • San Carlos

We have always called Boudreau Plumbing and Heating for all repairs. My parents always called Boudreau for years!
We want to especially recognize Val! He knows his craft, and has always known what needs to be done to repair something before he gets here. He calls to determine the problem and what he'll need to get the job done. Val is a true professional. Repairs are done efficiently, in a timely manner, and cleanliness is of the utmost importance to him! Val is also personable and we really enjoy his personality!
We want to give him praise because he always gets the job done and we enjoy him in our home.
You are fortunate to have such an expert employee who represents Boudreau in such a professional manner, Kudos to Val!

  • Mark and Lynn H.
  • San Mateo

These days, it's rare to find a professional or service organization, such as Boudreau Plumbing and Heating, that is completely there for the customer. It has been an extreme pleasure working with you. Mary, and your very capable staff throughout the installation of a second heater and two new air conditioning units.
The layout of our property can be challenging. Dan and Brendan were completely up to every task. They were professional and patient... taking the time to explain things to us every step of the way. They took care to work cleanly and efficiently, which was greatly appreciated.
While Dan and Brendan were fabulous, I would like to extend a special thank you to Dan for his work on the project. He was very conscientious with every aspect of the work. He has great communication skills and could explain complex steps and processes in a way that was easy for me to understand. He was very respectful and professional.
Thanks again for a job well done! I will be sharing with my friends and neighbors!

  • Sherry M.
  • Redwood City

We recently called Boudreau's heating service on our 40-year-old furnace which had suddenly stopped running. From the moment of our initial phone inquiry we were treated with courtesy and given knowledgeable advice. The service (Lenny) came out and skillfully tested our old furnace in hopes it could be repaired. Unfortunately, after several days of searching multiple sources for the necessary part, neither it or a substitute for it was found. Their recommendation and bid on a new one was reasonable and appropriate for our needs. Within just a few days, two men(Lenny and Justin) arrived promptly at 8 am as promised and carefully installed our new furnace. Working well together, they did a beautiful, tidy, professional job. They brought drop cloths to protect our floors and wore disposable booties over their shoes. They could not have been more competent and congenial. They clearly took pride in their work including before and after pictures of this job. We happily recommended Boudreau Plumbing and Heating and give them a full 5-star review!

  • Sam L.
  • Atherton